Added 4 December 2024
About the Company:
Ford Motor Company is a family company, one that spans the globe and has shared ideals. They value service and creating the best experience for their customers. Generations have made memories with this iconic brand, and it is a brand that their employees feel proud to be part of.
Ford have 7 “Truths” that guide the way they think, act, and deliver experience for customers. These are:
Since 1936, Ford NZ has been on a journey to lead innovation and change in the automotive industry. That’s why they’re continuing to evolve to focus on services, experiences and software that will continue to power the freedom of movement for all, for now, and for generations to come.
With 27 dealerships in 55 locations, from Kerikeri to Invercargill, Ford NZ has a significant footprint but are always looking for new opportunities to grow. They are a market leader in products, always pushing the boundaries on the next generation of vehicles & technology and they want the same mindset and growth focused culture across their teams. As a result, their employees have the mindset to challenge what is possible. They have amazing training programmes to drive commercial outcomes and are constantly developing new initiatives to support growth. They have created a culture where everyone is respected and committed to providing excellent customer care throughout their lifecycle, whether that be pre-sales, service or after sales.
Tribe is proud to advertise a number of new roles that will help deliver on their mission to grow market share.
The Network Strategy Director is a key leadership role for a future focussed thinker with automotive sales experience.
About the Role:
Reporting into the Managing Director for Ford NZ, this is a key leadership and relationship role created to develop and implement profit strategies and drive commercial growth focused on customer retention and Dealer excellence.
Using your experience in the automotive industry, you will coach & mentor your team to review and leverage existing tools alongside recommending and initiating profit strategies for the mid-term to increase market share. This will involve influencing key skill teams to focus on a defined roadmap for success, leveraging resources and working alongside our Dealer Network through sound financial acumen.
Your key responsibilities will also include:
Leading the development of the Commercial Vehicle Strategy
Developing key relationships with quality vehicle manufacturers through the Ford Accreditation programme
Overseeing our CX strategy and key metrics to drive focus across the Ford network whilst leveraging the Ford Academy to support building capability muscle
Market representation reviews to ensure our future network is competitive and represented across the Ford Signature Programme
Dealer Business Planning
Company Vehicle and Used Car Sales Management
Performance Management & Reporting against strategic goals
About You:
If you are a strategic thinker who also loves to execute on strategy, this is the position for you. This is a forward-focussed commercial role requiring you to consider mutually beneficial outcomes for Ford NZ and our Dealers to ensure our Ford customers get the best experience.
As well as having an impressive ability to drive change and take others on the journey, you will also have:
Proven experience leading and motivating teams and unlocking their potential for growth
Proven experience and a strong focus on the Customer Experience, influencing outcomes across key partners
Strong analytical and financial modelling skills.
Excellent negotiation and contract management skills.
A talent for identifying new revenue streams through market research and curiosity.
Exceptional interpersonal skills to be able to influence and add value to Ford’s dealer partners.
Given the breadth of the role, extensive experience and sales leadership in the automotive industry is essential to understand sale trends, the competitive landscape, and future commercial opportunities.
Apply Now!
To find out more, please get in touch with Sarah White on 0275053472 for a confidential chat.
Transformation
Sales & Account Management
Permanent
Auckland
