About the Company:
Our client is the importer . distributor arm of two key car brands which you will know very well!
About the Role:
This is a cross functional role, with 60% Business Analyst, 40% Application support.
You will be the go to person for maintaining our ERP, CRM, and custom-built web applications. Your expertise will be crucial in trouble shooting, configuring and supporting these systems.
- User Support & Training: helping users navigate our systems will be key. You’ll support, resolve issues, and conduct training sessions to enhance user proficiency.
- Vendor Management: You’ll collaborate with our vendors to manage updates, patches, and issue resolutions, ensuring our systems are always up to date and effective.
- Process improvement: your analytical skills will shine as you work with stakeholders to gather requirements and implement process improvements to enhance efficiency through technology.
- Documentation and Administration: You’ll keep things organised by maintaining documentation of system configurations, procedures, and user manuals. You’ll manage our JIRA Service Management system, ensuring its finely tuned.
About You:
- At least 5 years experience supporting ERP systems with a knack for troubleshooting and system configuration. Experience in project delivery within IT is a definite plus.
- You’re comfortable with SQL, understand various programming languages, and have administered JIRA solutions.
- Excellent communication skills, who can build strong relationships internally and externally
- No issues with pushing back
- Business Analyst who has a support background is preferred
Apply Now!
To find out more, please get in touch with Janelle Wright on 0279207436 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
