About the Company:
Established in 1982, Southern Cross Travel Insurance (SCTI) is part of the Southern Cross group and is one of New Zealand’s most enduring and trusted brands. They are 100% New Zealand owned and have worked hard to forge a reputation as NZ’s leading travel insurer.
SCTI offers a range of travel insurance products in both NZ and in Australia. They are both an established leadership brand in NZ, and a rapidly growing challenger brand in the Australian market.
SCTI offers more competitive prices for award-winning insurance. They are extremely proud to be recognised both locally and internationally for their commitment to delivering quality products, value for money and dedication to customer service which has earned them several competitive industry awards, thousands of great customer reviews, and helped countless people travel with confidence.
About the Role:
As the commercial engine house of the business:
- Lead and champion the provision of new product development to support targeted market segments and business growth objectives.
- Continuously review the existing product set, extend into new products as required to deliver growth and diversification and support sales targets
- Lead the team to set and monitor sales and profitability targets and drive a trading performance culture to achieve those targets. Key contributor to the development and delivery of SCTI’s five year and annual business plans.
- Grow the business’ emerging underwriting processes and capability.
- Develop and implement underwriting strategies to explore growth opportunities beyond the current underwriting footprint identify market trends, risks, and opportunities to guide decision-making
- Identify and implement innovative solutions to enhance underwriting efficiency and effectiveness
- Lead, and monitor, portfolio pricing performance against plan, from both a technical and competitor perspective, gaining active input from the business’ actuarial partner.
- Develop, maintain and ensure adherence to the group pricing strategy, policy and guidelines
- Work closely with the Chief Customer Officer to monitor and analyse sales and segment trends and identify trends in consumer behaviour that can be supported through product and pricing change
- Lead and manage the annual reinsurance cycle.
- Ensure product compliance in line with Australian and New Zealand regulation.
- Actively contribute to Board and leadership meetings, sub committees and represent the executive leadership team at business wide forums as required
About You:
- At least 10 years generalist Financial Services experience
- Track record working within online or digital businesses
- Highly commercial mindset, with an excellent understanding of the insurance sector
- Strategic thinker, who can shape the strategy to capitalise on growth opportunities in the market
- Familiar with leading pricing reviews as a lever for balancing growth with profitability.
- High degree of emotional intelligence with the ability to navigate, influence and drive through change within a group structure
- Exceptional interpersonal and communication skills (written and verbal) with a background in leading and inspiring teams to strive for excellence
- Highly energetic, self-motivated and self-managing
- Resilience and ability to adapt positively within an environment of change
- High level of planning and organisational skills
- Comfortable working at pace
- Innovative with continuous improvement focus, who has ideally contributed to transformation initiatives
Apply Now!
To find out more, please get in touch with David Ziebart or my Researcher Mia Mrsic for a confidential discussion.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
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