About the Company:
Augmento is a leading wholesaler and distributor of hardware, office products and stationery solutions and is proudly 100% New Zealand owned and operated.
With an entrepreneurial spirit and agile culture, Augmento has constantly expanded its product portfolio and supplies most major retail channels in the NZ market. They continue to achieve substantial year-on-year growth and plan further expansion.
Augmento distributes iconic brands under the 3M portfolio such as Scotch-Brite, Post-it, and Command. Other well-known brands include Duracell and Pilot. Augmento also develop their own product ranges to meet the needs of retailers and the New Zealand consumer market.
This is a highly successful Kiwi business where you can use your best practice Key Account Manager experience in an environment that encourages thinking outside the box.
About the Role:
This newly established Key Account Manager role will manage key retail customers for Augmento and grow existing accounts, focusing on the 3M portfolio of brands (Scotch-Brite, Post-it and Command).
Key customers include Woolworths, Foodstuffs, The Warehouse, Briscoes, Costco, Kmart and Chemist Warehouse.
- You will be accountable for a dedicated portfolio of high-value customers, acting as their trusted advisor and Augmento champion.
- Strategic Sales: you will develop and execute winning sales strategies that go beyond transactions. You will engage in business-focused conversations, uncovering customer needs and aligning them with Augmento’s innovative solutions to drive growth.
- Elevate the Customer Experience: Every interaction is an opportunity to create a customer experience that exceeds expectations. You will build lasting relationships that foster loyalty and advocacy.
- Communication: Collaborate closely with internal stakeholders to uncover and seize opportunities within your customers, expanding customer engagement with Augmento’s products and services.
- Analyse key performance indicators, market trends, and customer insights to inform your strategic decisions and optimise sales performance.
- Stay abreast of the ever-evolving landscape, using your knowledge of products, services, and trends to anticipate customer needs and position Augmento as their preferred supply partner.
About You:
With a proven track record of managing Head Office retail accounts, you will be well-versed in joint business planning and negotiating trading terms with buyers or category managers.
You will need to demonstrate success in growing retail accounts, margin target achievement and successful ranging of NPD.
As Key Account Manager, you will be committed to delivering exceptional sales and customer experiences for some of our most valued customers. This is a new role that requires a blend of strategic vision, relationship prowess and a passion for sales.
You will build deep, lasting relationships with key decision-makers, acting as their trusted and strategic partner of choice.
Your relationships will allow you to build a strong understanding of your customers business goals, challenges, and opportunities to position Augmento as their preferred provider with innovative solutions.
This role will truly have influence, as your success will directly contribute to Augmento’s growth and market position.
Apply Now!
To find out more, please get in touch with Josh Pidduck on +64 22 639 2831 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
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