About the Company:
Be part of a company whose mission is to provide good homes for people who need them, each member of their team plays in an important role in helping them live their mission every day. They offer a flexible work environment and 5 weeks annual leave. This is an opportunity to make this role your own. This role would be a Monday to Friday Part time role which would be between the hours of 9am- 1pm ideally with a degree of flexibility either side. There is also parking on site available for this candidate.
About the Role:
- Address general inquiries regarding housing applications and various services.
- Address incoming calls to the main number, to resolve inquiries at the initial point of contact and ensuring timely follow-up by the designated personnel.
- Document maintenance and repair requests with precision.
- Assist the housing team in adapting telephone response procedures, particularly during periods of staff leave.
- Oversee the inbox, promptly responding to emails or assigning them to the appropriate personnel.
- Welcome visitors at the office.
- Assist in setting up the office for meetings and events.
About You:
- You will have worked in a customer service or admin role ideally in a sector where you are helping people.
- You are customer-focused and show high levels of empathy.
- You are proficient in effective, respectful, and culturally sensitive communication with diverse individuals.
- You have experience in Microsoft office suite
- You have strong organizational skills, excellent time management, and the ability to handle competing priorities.
- You are self-driven and proactive, displaying a willingness to take initiative.
- You have high attention to detail; accurate recording of information is key to this role.
Apply Now!
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
