About the Company:
Situated in the heart of the CBD this organisation is a prominent entity with a significant impact on the community. They play a crucial role in facilitating essential decision-making processes that contribute to the social, economic, environmental, and cultural well-being of the city.
About the Role:
As a vital part of the team, your day-to-day responsibilities will involve proactively managing customer queries via phone, email and web requests. Utilising CRM systems and other tools, you'll play a pivotal role in delivering exceptional customer service.
About You:
- Previous contact centre experience and excellent communication skills
- Working experience Excel is needed for this role
- This role would also suit finance/science graduates who have previous customer service experience
- Strong attention to detail
- Resilience, reliability and sound lateral thinking skills
- The ability to adapt quickly to change and processes
- Previous knowledge using SAP is a bonus but not essential
Apply Now!
To find out more, please get in touch* with Georgia Irvine on 0276453855 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
