Our client has paved the way for high-quality and sustainable outdoor apparel.
Their focus on sustainability shines through in everything they do, from sourcing to production. Their products are cherished for their durability and comfort, catering to the needs of people who love the outdoors.
This is a rare opportunity for a passionate eCommerce specialist looking of their next step up to join this reputable Kiwi brand.
Based in central Auckland, this is a complex matrix structure, global business supported by a passionate team.
Our client offers a diverse & inclusive workplace, WFH and other benefits.
About the Role:
Reporting into a GM, and managing a direct report, this exciting role is tasked to manage the ecommerce operations, trade & campaign strategy, home page content & customer journey, budgets, brand & product development, agency and digital marketing coordination. It’s a broad role where you can make a real impact.
This role focuses on ecommerce operations, driving sales through the ecommerce branded website platform as well as partnerships and digital online wholesale partners ( e.g. Shopify , Amazon) across NZ and Australia.
This role will be measured through revenue, traffic, discount % and conversion rate, all while creating an exceptional customer experience.
Put simply, working with various stakeholders this role is tasked to seamlessly integrate online shopping experience with cohesive marketing campaigns and partnerships to drive revenue
This role requires a high level of collaboration with cross functional teams, as well as a highly data-driven and analytical person to tack online growth.
With the support of the team, this role manages direct to customer and partner facing communications, to deliver a great global online customer experience and to drive digital growth.
About You:
We are looking for a customer obsessed eCommerce specialist who enjoys developing online growth strategies and then executing them, with a genuine interest in apparel. You will have proven experience from an eCommerce retail environment, bonus if you have international experience, have worked within a complex structure and managed a direct report.
Naturally you will have strong ecommerce operations management experience working with a range of internal/external stakeholders, running successful websites with proven results and a seamless customer experiences.
You will also have experience running trade ad campaign calendars, homepage content, customer journeys and digital campaigns.
Experience with Shopify and Salesforce (or similar) is essential You will be hugely analytical, and data driven. Experienced in performance analytics, sales forecasting and reporting, web analytics tools such as Google Analytics , fanplay and Emarsys
An entrepreneurial innovator who is constantly seeking to test new ways of achieving growth and online performance.
A strong operator and collaborator. You must be a team player!
Someone who can work across all areas of the business to develop and manage a “best in class” online experience.
A strong influencer who can manage multiple priorities, projects and objectives, with exceptional relationship management skills, working within a complex matrix structure.
Apply Now!
To find out more, please get in touch with Suzie Gates on 0221599311for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding lights to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
